"If you are in the market for a Subaru and don't want to deal with shady salesman, this is the dealer for you. I worked specifically with Gev! Gev and I exchanged emails and phone calls for several months as he knew I was interested in the new 2021 Crosstrek Sport before it ever landed on American shores. I was a huge pain in the butt. I asked a billion questions, and then a billion more. Gev texted me on his days off, early in the am, and even in the evening to make sure I had all the info I needed. Pricing was incredibly transparent and negotiating was easy (though not much negotiation was required because the dealer is so reasonable). There was no pressure at all either. I left the dealer with the exact car I wanted. The financing process was incredibly easy and they were willing to explain anything/everything. This really was a 5-star experience. It was refreshing to see the customer service match the incredible vehicle performance we've come to know/expect from Subaru. I have been to a lot of Subaru dealers over the years. This is by far the best sales dept I've dealt with. Please give Gev a call! He will make sure you get the car of your dreams! 🤓 definitely coming back for service. p.s. the 2021 crosstrek sport is a beast. Highly recommend a test drive as well."

"I usually deal with Michael C and Bruce and they are always incredibly helpful, knowledgeable and responsive." 

"Shout out to Frank for wearing his mask right during the Covid era. This dealer embodies the outdoor spirit many Subaru drivers come to expect from the brand. Everyone here was friendly and the sales process was easy.
Frank was very friendly, knowledgeable, and never pressured us into the sale.
Paul finished the paperwork and he was extremely friendly and professional."

"I have to give major accolades to Brallan.  He is an honest man who prioritizes what the customer needs or is looking to achieve.  I'm not a trusting person, and my experience with car salespeople was not always pleasant.  But I'm telling you, this guy is a rare kind of salesperson.  The process of buying a car can be so awful.  When you meet him, you will see what I mean, and you will feel good about making this large purchase decision with him.  Ask for him!  Brallan is pronounced "brawlin." :)

"From the first inquiry to the point where the keys were handed to me, the whole experience @Sherman Oaks Subaru was spectacular.
If you want to have a pleasant buying experience, get a great deal, and get genuine help, do yourself a favor in your car buying experience and buy your next car from the lovey people at Subaru of Sherman Oaks! Seriously.
They really helped make our dream come through with a 2020 Outback! They made it happen. We are so thankful and blessed to have them as our home location.
We would 1000% recommend Subaru of Sherman Oaks."

"We were dealing with Aaron helping my stepdaughter buy her first new car. I have to say in all my car buying experience (probably 20 new cars over the years) this was the most outstanding.  True professionalism all the way, extremely helpful, listened to what was wanted and we got a deal done that everyone was happy with.  She took delivery of the car today. My gratitude to Aaron and the dealership staff for making car buying a pleasant experience!"

"This is a review for their service department. I took my 2019 Outback in yesterday for its first service. I was really impressed with the customer service. Thomas Hahm was my service advisor. He was really friendly and kept me updated and went over everything in detail. Service was done in 45 minutes which was great. There were benches to sit on outside in the shade and everyone was wearing masks. I was really pleased with how it was set up and the service that I received."

"Daryl and Manny in the service department of the Sherman Oaks branch are absolutely hands down just incredible. I have had numerous past terrible experiences with the Glendale service team and when I called to even place an appt at Sherman Oaks the service over the phone was already 10 times better than the Glendale branch. When I arrived for my service this morning I was greeted and helped within seconds. Daryl was honest and clear with me about what my avenues were and I trusted his opinion immediately. Manny was also beyond exceptional with his service my overall appt lasted less that an hour and they happily gave me a loaner car immediately after the inspection. Thank you so much for solidifying my love for Subaru and the moment I got home from the appt I boasted about Subaru of Sherman Oaks to my father in law and we are currently looking into his possible next Subaru purchase."

"I can't say enough great things about my experience here. I don't know if all of the salespeople are as absolutely exceptional as Jesse, who helped me but he was super terrific fantastic kind ethical helpful and have I said amazing?  This was such a wonderful experience. Great dealership, salesman and everyone seemed so kind and patient and helpful."

"I'll start off by saying that Michael & Christine gave me the best customer service in comparison to everywhere else I went. I was looking for a specific car and specific trim (STI white series) that I wanted & throughout the week I went to 4 different other Subaru Dealers prior to this one and none were able to help me out like they did. In addition, they also gave me the best price that other dealers "supposedly" couldn't do. Very honest, straightforward and friendly staff. Overall a great experience at Sherman Oaks Subaru & I would highly recommend. Thank you."

"I called the dealer to inquire about their current inventory. Tyler was helpful and professional from the moment he answered the phone. I ended up buying a WRX from Avi and Michael! By far, the best customer service I have ever received in my life! Very attentive, kind car salesmen. They got to know me during the test drive and gave me the opportunity to see how the car drives without merely taking me around the block. Also, with COVID-19 happening, they were very respectful of social distancing. Everyone at this dealership gave me honest answers to my questions and consistently tried to get me the best deal. The owner came by and spoke to me for 20 minutes to ensure my deal was going smoothly. When I got to the finance department, Paul was extremely patient and informative about all the available warranties and packages. Since this was my first time buying a car, I was nervous about what my experience would be like. To have such empathic individuals taking care of you is a rare experience. Even after driving the car home, Michael and Avi have provided me with extra resources and checked to make sure the car is great. The people at Subaru Sherman Oaks are clearly well respected within the community. I always knew Subarus were safe and reliable cars but these people make me want to only buy cars from them. I brought my parents along since they have been purchasing cars since 1976. My mom said, "In over 40 years of buying cars, I have never had this level of stellar service!" This dealership felt like one happy family that functions flawlessly. Check them out."

"I've received excellent service multiple times from Peter Diaz and his team at Subaru of Sherman Oaks, so this dealership was my first choice when I was ready to buy a new Outback.
My salesperson Linda Combs, sales manager Michael Castillo and finance manager Maurice Graham all made every step of the process as easy and efficient as possible. Linda was ready for me when I arrived, with the car I wanted all set for a test drive. And I really appreciate that at no point did anyone ever try to upsell me on additional options.
I'm delighted with my new car, and give Subaru of Sherman Oaks my highest recommendation."

"Ask for Linda in Sales. She was great. Super helpful and worked hard for us, along with Paul in Finance, to get my daughter into a new Crosstrek. Great experience. They really came through!"