The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Subaru Sherman Oaks dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

LAAS Los Angeles Animal Services

TreePeople, World Wildlife Foundation

Notre Dame High School


Ovarian Cancer Coalition, Relay for Life

Did Subaru Sherman Oaks go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Subaru Sherman Oaks

Subaru and Subaru Sherman Oaks believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Subaru Sherman Oaks Pet Adoption - Jennifer C

Today we had the 5th annual Subaru Sherman Oaks pet adoption. Subaru loves pets and no one loves pets more than Subaru Sherman Oaks. We have dogs and bunny rabbits available for adoption. Another great day helping beautiful animals faind loving homes. Big thanks to the LA Animal Shelter for being so helpful, and providing so many cute furry friends.

LA Animal Shelter
Subaru Sherman Oaks Pet Adoption

Subaru Sherman Oaks Amazing Donation - Maria J

Dear Subaru: I am in awe of your generosity to the Los Angeles Police Department Family Support Group. Saturday, December 4th you gifted a gift basket for our annual Christmas luncheon that one lucky member went home with. The basket contents were beyond generous and went way beyond expectations. We are so happy that each family went home with a gift and you helped make that possible. The family that received your donation was a widow with two sons. They have expressed how excited they are to receive this gift and are so thankful. As you are aware our group does not want membership as our members are comprised of widows/widowers and their children of Los Angeles Police Officers who died while on active duty. We want to be there for them, to support and love them. When we get together the kids play and heal and the mom’s and dad’s get to share their struggles and concerns and our annual Christmas event is one of those moments. The Los Angeles Police Department Family Support Group is a 501(c) (3) nonprofit organization (Tax ID: 95-4758815). Please feel free to contact me at 714-785-1247 if you need anything further or have any questions. Thank you once again for supporting the Los Angeles Police Department Family Support Group. Sincerely, Maria Johnson President

Subaru Sherman Oaks Amazing Donation

Our Decade Of Subaru - Scott D

Subaru Sherman Oaks has been a large part of our life story over the last decade. My wife and I met at Subaru Sherman Oaks in 2009, we both bought Subarus (Penelope & Fred) around that time and started our new life together in Los Angeles. A few years later we decided to move to the mountains north of LA and embrace nature full time. The new mountain terrain of snow and off-roading trails called for upgrades and we again decided to buy two new Subarus equipped with X-Mode (Rex & Musubie). This past year we adopted a puppy and knew it was time for a larger vehicle that would allow us more room for camping trips with our new fur friend. Enter Ursula—our new 2020 Forester Sport! We name all of our Subarus, because they are part of our family, just as our friends at Subaru Sherman Oaks are part of our family. They have been with us through all of our life transitions and are always excited to see us and hear about our new adventures every time we come in. Subaru’s dedication to the environment, their dedication to safety, and their consistency of service and quality has left us feeling the love always. Only time will tell what new adventure we will find ourselves on and what new Subaru’s we will adopt in support of our next journey. Thank you Subaru Sherman Oaks for all of the love all of these years. -Scott & Gaby

Our Decade Of Subaru

TreePeople appreciates Subaru of Sherman Oaks! - Cindy M

Subaru Sherman Oaks’ ongoing and generous support has been most appreciated by TreePeople and put to great use in Coldwater Canyon Park, TreePeople’s headquarters. TreePeople was able to open the park to all visitors and hikers on Earth Day, April 24, 2021. We were so grateful to be able to welcome back all of our friends and have a safe place for them to visit. With Subaru’s support, we were able to update banners in our parking grove sharing our We are TreePeople campaign with Subaru prominently featured at the bottom. Now our park’s messaging is consistent with our overall outreach. Recently, the park operations team pruned many of our redwood trees, which aesthetically looks better, and removed a lot of dead wood from the eucalyptus above the parking lot - which improves parking and hikers safety. Lastly, Subaru Sherman Oaks’ ongoing support of our virtual series Learn At Home continues to engage many participants from around the world on environmental topics from Mushrooms 101, iNaturalist, Observing and Connecting with Nature and Coyotes, Bobcats, Mountain Lions: Ecology & Conservation of Carnivores in the Santa Monica Mountains. TreePeople is enormously grateful for Subaru Sherman Oaks’ ongoing support and partnership.

TreePeople appreciates Subaru of Sherman Oaks!

SSO helping SOA reach 100 Million Meals - Dave C

Subaru Sherman Oaks helping Subaru reach 100 Million Meals As soon as we heard that Subaru of America was going to donate over 100 Million Meals with Feeding America, we had to put together a volunteer event . On March 16, 2021- Subaru Of Sherman Oaks teamed up with Subaru of America to volunteer at our local food bank in Pacoima. The Valley food bank was in need of helping hands as they only have 3 personnel to sort, pack, transport, and hand out food to those in need on daily basis. They were extremely grateful to have the extra helping hands for the day and quickly put us to work. During our time at the Valley Food Bank, we were tasked to build boxes and pack individual meals to feed those in need. The result was rather impressive, we ended up packing 4 pallets worth of meals that would feed over 450 families. We were very happy to give back to our local community and we look forward to volunteering with the Valley Food Bank again. Doing our part to help Subaru reach 100 Million Meals with Feeding America Thank You Subaru Sherman Oaks

Valley Food Bank
SSO helping SOA reach 100 Million Meals

Thanks for Supporting Bark For Life! - Teresa K

Subaru Sherman Oaks has been really supportive of our local Bark For Life and Relay For Life. We appreciate their support and their participation in our events. We love our Crosstrek and so do our Golden Retrievers! Gabby, Maya, Emma, and Molly are always ready to go for a ride!

Thanks for Supporting Bark For Life!

Subaru Sherman Oaks Supports TreePeople - Courtney G

Courtney Gross ( Subaru of Sherman Oaks has been instrumental to TreePeople's ability to deliver its award-winning educational programs by providing us with the support necessary to turn our content to a virtual platform. When the pandemic affected our in-person trainings and educational programming, SSO was a key partner in helping us transform our educational programs and do-it-yourself curriculum that fosters environmental awareness into web-based content. Within four weeks of stay at home orders, TreePeople was able to develop a website, a delivery system, build an online following and transform our curriculum into lessons easily accessible and downloadable online. As a result, we have engaged with thousands of people from around the world, spreading our message urging people to take personal responsibility for their environment in ways we never imagined. None of this would have been possible without the generous support of SSO. At TreePeople, we believe "We Are All TreePeople" -- and nothing could not be more true than when speaking of SSO. Courtney GrossDirector of Developmenttreepeople.orgcgross@treepeople.orgW: 818.623.4886 | C: 310.344.196712601 Mulholland Drive | Beverly Hills, CA 90210

Subaru Sherman Oaks Supports TreePeople

Fight Hunger Give Hope LA Foodbank Volunteer Event - Randy G

What started out as a conversation turned into a Great day of volunteering at the LA Food Bank. Last month Subaru Sherman Oaks had a lady ask me if she could use our water fountain in the showroom to fill her water bottle on a very hot August day. Randy Gauvin was working on the service drive at the time and offered her some bottles of water we had for our employees and customers or anyone in need of them. She said No she was homeless and only wanted to use our fountain inside. I walked with her to the water fountain inside the showroom and helped her fill her water bottle. I asked the lady if I could help her with anything else and she jokingly said do you have sandwiches here? She said she needed something to eat as she has not eaten in several days. This caught me off guard as she was joking with me. I gave her a ten-dollar bill. She thanked me and went on her way. About a week later I was talking with my DPSM Eric Wong and he asked me if Subaru Sherman Oaks would like to do some volunteer work at the LA Food Bank? As the light bulb went off in my head, I immediately said YES, I would LOVE to help. On October 6, 2020 Subaru Sherman Oaks and Subaru of America teamed up together to volunteer at the Los Angeles Regional Food Bank. This is where I learned that one in five people in Los Angeles County experience food insecurity and especially now when times are tough, we personally felt that there was a call to action. This regional food bank serves the local community as well as the Van Nuys area which is the main reason why we picked this location. For the afternoon we spent our time bagging over 1,000 pounds of Apples and with our collective efforts we bagged over 8,000 pounds total for the afternoon. Giving back and supporting our local community felt great and this is something that we look forward to doing again soon. It’s not only homeless people that need assistance, it is all around us. If you, your friends, and family feel like volunteering or donating to our local food bank please feel free to visit We sincerely appreciate everyone’s support with this initiative that we feel so strongly about. Thank You Randy Gauvin Parts and Service Director Subaru Sherman Oaks

Fight Hunger Give Hope LA Foodbank Volunteer Event

Subaru Sherman Oaks Special Loves to Care Donation - Rachel W

LLS was joined by Subaru of Sherman Oaks at the Providence Roy & Patricia Disney Family Cancer Center for a special Loves to Care donation drop-off. Two of Subaru’s amazing employees were cancer survivors themselves which made the visit all that more special and profound for them. The Subaru team has witnessed their employees’ journey from their diagnosis to remission. Subaru especially thrilled and honored to continue championing cancer patients and survivors. We had the opportunity to meet some patients and tour the facility. It was a beautiful experience for everyone! A special thanks from LLS for your continued support and contribution to the fight against blood cancers!

The Leukemia & Lymphoma Society
Subaru Sherman Oaks Special Loves to Care Donation

Pet adoption at Subaru Sherman Oaks - susan d

Los Angeles Animal Services awarded and thanked Subaru Sherman Oaks for this Pet adoption and for helping to save 301 rescue animals in the past year!

Los Angeles Animal Services
Pet adoption at Subaru Sherman Oaks